These Terms of Service ("Terms") are a contract between you and Seller Tally LLC, a Wyoming limited liability company ("SellerTally," "we," "us"), for your use of the SellerTally website, application and related services (the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

SellerTally is online bookkeeping software for e-commerce sellers. Features, plans and limits are described on our website and inside the application and may change over time (section 7). Nothing in these Terms promises any particular feature, report, integration or result.

SellerTally is not an accountant, tax preparer, lawyer or financial adviser, and nothing the Service produces is tax, legal, accounting or investment advice. Output is computed from the data you or your connected accounts provide. You are responsible for reviewing your books, for every filing you make, and for keeping your own source records.

2. Your account

You must be at least 18, able to enter a binding contract, and give accurate registration information. SellerTally is not available to anyone located in, or organized under the laws of, Cuba, Iran, North Korea, Syria, or the Crimea, Donetsk or Luhansk regions of Ukraine, or to anyone on a US sanctions list. You must not use the Service from or for a restricted country or person. You are responsible for everything done under your account and for keeping your login private. The number of users allowed depends on your plan; the account owner is responsible for every user they add and can remove them at any time. Tell us promptly at support@sellertally.com if you believe your account has been accessed without permission.

3. Connected accounts

You may connect third-party accounts, such as your Amazon seller account, or upload files you export from them. By connecting an account you authorize us to retrieve and process its data to provide the Service. You can disconnect at any time. You are responsible for complying with the third party's terms, and we are not responsible for that third party's service, data accuracy, availability or changes.

4. Plans, billing and renewal

Plans and prices are shown on our pricing page and at checkout. Payments are processed by Stripe; we never receive or store your full card number.
Free trial. Where a plan offers a free trial, a payment card is required to start it. The trial converts to a paid subscription when it ends unless you cancel first.
Renewal. Subscriptions renew automatically on the same day each month (or year) as they started — for a free trial, the day the trial ends — until you cancel. Cancellation takes effect at the end of the period already paid for.
Usage limits. Plans have usage limits, such as order volume, measured over each billing period. If your usage exceeds your plan's limits, we may move you to the plan that fits your usage from the next billing period, and we will show the change in your billing settings.
Refunds. All fees are non-refundable, except where the law requires a refund or as stated in section 13.
Price changes. We may change prices with at least 30 days' notice by email. The new price applies from your next renewal after the notice period.
Taxes. Prices exclude any sales or similar taxes we are required to collect.

5. Your data

You own your data. You give us the limited right to host, copy, process, back up and display it to provide, support and secure the Service. You can export your data at any time using the Service's export functions. If your account is closed or your subscription lapses, we may delete your data after the period stated in our Privacy Policy. Our billing and payment records are our own records and are kept as the law requires. Our Privacy Policy at sellertally.com/privacy/ is part of these Terms.

6. Acceptable use

You will use the Service only for your own business or a business that has authorized you. You will not: probe, overload, scrape or interfere with the Service or its security; resell or provide the Service to others without our written agreement; upload malicious code or data you have no right to use; or use the Service for anything unlawful. We may suspend an account that puts the Service, us or other customers at risk.

7. Changes to the Service

The Service is provided "as is" and "as available." We may add, change, remove or pause features at any time and perform maintenance. We do not promise uninterrupted or error-free operation. If we discontinue the Service entirely, we will give at least 30 days' notice by email so you can export your data.

8. Disclaimer of warranties

To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service or its output is error-free or will be accepted by any tax authority, bank, marketplace or other party.

9. Limitation of liability

To the fullest extent the law allows: (a) we are not liable for indirect, incidental, special, consequential or exemplary damages, lost profits, lost data, tax penalties or interest, or loss of goodwill; and (b) our total liability for all claims relating to the Service is limited to the amount you paid us in the three months before the event giving rise to the claim.

10. Indemnity

You will defend and hold us harmless from claims, losses and costs arising from your data, your connected accounts, your use of the Service in breach of these Terms, or your violation of law or of anyone else's rights.

11. Suspension and termination

You may close your account at any time. We may suspend or terminate your access for breach of these Terms, non-payment, risk to the Service, or where the law requires. We may also end the Service for any account with 30 days' notice, refunding unused whole months already paid. Sections 5, 8, 9, 10, 12 and 14 survive termination.

12. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming. Before filing any claim, the claiming party will send a written description of the dispute and both of us will try in good faith to resolve it within 30 days. Disputes are heard exclusively in the state or federal courts in Laramie County, Wyoming, except that either party may use small-claims court where it lives or does business.

13. Full Service bookkeeping

This section applies only to Full Service plans and controls where it conflicts with another section.

Onboarding and acceptance

a. Full Service begins with a questionnaire and an onboarding review. We may decline any account during onboarding for any reason. If we decline, we refund every Full Service plan payment in full (the Onboarding review fee is covered by clause a1) or, if you prefer, move the account to the Software plan that matches its order volume and refund the difference.

a1. Onboarding review fee. Full Service starts with a one-time Onboarding review fee, shown at checkout, which pays for our accountant's review of your books. It is non-refundable once our review has started, even if we decline your account. If we decline before the review starts, we refund it in full.

b. Full Service is accepted only in writing (a ticket inside SellerTally) at the end of onboarding, never by payment alone.

c. You keep your questionnaire answers current; we rely on them.

Scope and limits

d. Each Full Service plan includes the limits shown on the pricing page. Usage above those limits for two months in a row requires a move to a higher plan; if none fits, clause j applies.

e. One Full Service subscription covers one company. Each additional company is its own subscription.

f. Bookkeeping is performed inside SellerTally only.

g. Not included unless agreed in writing: tax preparation or filing, tax advice, sales tax filing, payroll, 1099 preparation, representation before any tax authority, financial or investment advice, inventory counts, undocumented cash transactions, and work on months before the Full Service start date (quoted separately).

Your responsibilities

h. You provide each month's documents by the 5th of the following month, legible and complete, and you are responsible for their accuracy. You answer our questions within 5 business days; otherwise that month's work is delayed by the same number of days. You raise any dispute about a closed month within 30 days; after that the month is treated as accepted.

Our limits

i. A SellerTally accountant does your bookkeeping. We assign the accountant and may change who works on your account. No specific person is promised. Our liability for Full Service work is limited to the Full Service fee for the month in question.

Changing or ending Full Service

j. Instead of ending Full Service, we may move the account to the Software plan that matches its order volume, with 30 days' notice or immediately with your agreement, refunding the price difference for unused whole months. We may end Full Service with 30 days' notice for any reason, or immediately for repeatedly late or missing documents, suspected fraud or illegal activity, or abuse of staff (no refund in those cases). You may end Full Service or move to a Software plan at your next renewal. Your books stay in your account either way.

14. General

These Terms and the Privacy Policy are the entire agreement about the Service. If a provision is unenforceable, the rest stays in effect. You may not assign these Terms; we may assign them in a merger, acquisition or sale of assets. Not enforcing a provision is not a waiver. We may update these Terms; for material changes we will notify you by email or in the app and ask you to accept them before you continue. Notices to you go to your account email; notices to us go to support@sellertally.com.