Terms of Service

1. Agreement

By using SellerTally, you agree to these Terms of Service. SellerTally is operated by Seller Tally LLC, a Wyoming limited liability company (Cheyenne, Wyoming).

2. Eligibility

You must be at least 18 years old and using SellerTally for business purposes. You are responsible for all activity under your account and for keeping your login credentials secure.

3. Scope of service

SellerTally currently supports the Amazon.com (United States) marketplace, in US dollars. Sales to international buyers made through Amazon's FBA Export program are US-marketplace transactions and are included. Transactions from other Amazon marketplaces (including Amazon Canada and Amazon Mexico) are not imported; where present in your Amazon account, they are identified and reported as excluded rather than converted. We may add marketplaces over time; availability of any feature is not guaranteed.

4. Not professional advice

SellerTally is bookkeeping software — it is not an accountant, tax advisor, or law firm. The categorisations, reports, and 1099-K comparison it produces are tools to help you and your tax professional; you (and they) remain responsible for the accuracy of your filings and books.

5. Your data

Your accounting data is yours. We process it to provide the service to you, and you can export it (CSV) at any time. If you disconnect SellerTally from Amazon, we stop importing and delete the Amazon connection, but your books stay exactly as they are.

If you close your account, we keep your data for 90 days so you can come back, then permanently delete it — and we will email you before that happens. The same 90 days applies if your subscription lapses rather than being closed. Billing records are retained as required for our own legal and tax obligations.

Authorised SellerTally support staff may access your account data to help diagnose and resolve support requests. Every such access is logged (who, which account, when it started and ended) and is never used for any purpose other than providing support. See our Privacy Policy for more detail.

6. Amazon connection

By connecting your Amazon account, you authorise SellerTally to retrieve your selling data via Amazon's Selling Partner API on your behalf. We act as your agent for this purpose and handle the data we receive according to this policy, our Privacy Policy, and Amazon's Data Protection Policy. You can revoke SellerTally's access at any time from Seller Central.

7. Billing

Subscriptions are billed in US dollars via Stripe, our payment processor. You are charged when you subscribe and on each renewal. If we change prices, we will announce the change in advance and it will apply from your next billing period. Applicable taxes may be added.

We may modify plan features, pricing, and volume limits, and may introduce new features to specific plans. We will communicate material changes in advance; continued use after a change takes effect constitutes acceptance.

Order-volume surcharge. Each plan includes a monthly order allowance. In a month where your order volume exceeds your plan's allowance by more than 10%, we will bill the difference between your plan's price and the price of the plan tier that would cover that month's volume, on your following invoice, described as an "Order volume surcharge." This does not change your plan going forward — it is a one-month charge for the month it applies to. We will always email you before or at the time this happens.

Refunds. Subscription payments are non-refundable. You can cancel anytime and keep full access until the end of your paid period. Annual plans may be refunded in full within 30 days of the first annual payment; after that they are non-refundable but never auto-renew without notice.

8. Trial

New accounts receive a 30-day free trial with full Business-tier features. A payment card is required to start a trial but is not charged during the 30 days. If the trial is not cancelled, it converts automatically to a paid subscription at the end of the 30 days. Data created during a trial that is not converted to a paid subscription is subject to the retention period in Section 5.

9. Cancellation and termination

You may cancel your subscription at any time from your account. You will keep access until the end of the period you have already paid for. We may suspend or terminate accounts for breach of these terms, non-payment, abuse, or unlawful use.

10. Acceptable use

You agree not to: use SellerTally for any unlawful purpose; resell, scrape, or reverse-engineer the service; attempt to access another customer's data or breach account isolation; or create accounts through automated means.

11. Availability and warranty disclaimer

We aim for high availability but do not guarantee uninterrupted or error-free operation. The service is provided "as is," without warranty of any kind, express or implied.

12. Limitation of liability

To the maximum extent permitted by law, SellerTally's total liability to you for any claim arising from your use of the service is limited to the fees you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

13. Changes to these terms

We may update these terms. For material changes — anything that reduces your rights, changes pricing terms, or changes how we handle your data — the new version takes effect on its stated date, and we will show it to you and ask you to accept it before continued use. Minor changes that do not reduce your rights (such as corrections and clarifications) may take effect on posting.

14. Governing law and contact

These terms are governed by the laws of the State of Wyoming. Questions? Contact support@sellertally.com.